At eevip, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines. Please read this page carefully before registering or using our platform.
Last updated: 2025. This policy applies to all players using the eevip platform in the Philippines.
When you register an account on eevip, we collect personal information that is necessary to verify your identity, process your transactions, and comply with Philippine regulatory requirements. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos accurately and securely. When you use our platform, we automatically collect technical data including your device type, operating system, browser, IP address, and session activity logs, which help us maintain platform security and improve your mobile experience. We may also collect information you provide when you contact our support team, respond to surveys, or participate in promotional activities on the platform. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.
eevip uses the personal information we collect primarily to operate and maintain your account, process your bets and financial transactions, and deliver the sports betting, live casino, and fish game services available on our platform. Your identity and age verification data is used to ensure that only eligible players aged 21 and above in the Philippines are able to register and play, in line with our responsible gaming commitments. We use your contact details to send you important account notifications, transaction confirmations, and security alerts — we do not use your contact information to send unsolicited promotional messages without your consent. Technical and usage data helps us identify and resolve platform issues, optimise the mobile experience, and protect against fraud, unauthorised access, and other security threats. Where required by Philippine law or by the terms of our operating licence, we may use your information to fulfil legal obligations such as anti-money laundering checks, regulatory reporting, and cooperation with lawful requests from government authorities. We do not use your personal data to build advertising profiles or sell your information to third-party marketers.
eevip does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes, and this commitment applies regardless of the circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their specific functions, and always under strict confidentiality agreements. These service providers are not permitted to use your data for any purpose other than the one for which it was shared, and they are required to maintain security standards consistent with those applied by eevip. In cases where we are legally required to disclose information — for example, in response to a valid court order, a request from a Philippine regulatory authority, or as part of an anti-money laundering investigation — we will comply with our legal obligations while taking reasonable steps to protect your interests where possible. If eevip undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the condition that the same level of data protection is maintained. We will notify you of any material changes to how your data is shared through the contact details associated with your account.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Once the applicable retention period has expired and there is no longer a legal or operational basis for holding your data, we will securely delete or anonymise it in accordance with our internal data management procedures. eevip implements a range of technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view sensitive player data, and regular security reviews of our systems and processes. While we take data security seriously and invest in appropriate safeguards, no internet-based platform can guarantee absolute security, and players are encouraged to use strong, unique passwords and to keep their login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately so that we can take prompt action to protect your account.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal information that eevip holds about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You also have the right to access a copy of the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data where there is no longer a lawful basis for us to retain it. If you believe that your data has been processed in a way that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also object to certain types of data processing, including the use of your information for direct marketing purposes, and we will honour such objections promptly. To exercise any of these rights, please contact our support team through the details provided on this platform, and we will respond to your request within the timeframe required by applicable law.
eevip reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law, and the most current version will always be available on this page with the date of the last update clearly indicated. We encourage you to review this policy periodically so that you remain informed about how we handle your personal information. Where changes are significant — for example, if we introduce a new category of data collection or change the way we share data with third parties — we will make reasonable efforts to notify registered players through their account contact details before the changes take effect. Your continued use of the eevip platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you have any questions about this policy or about how your personal data is handled, please refer to our FAQ page or reach out to our support team directly. We are committed to being transparent and responsive when it comes to your privacy rights as a player in the Philippines.
We handle your personal information with care so you can focus on enjoying sports betting, live casino games, and fish games on our mobile platform. Have questions? Our FAQ has answers, or you can register and explore the platform for yourself.